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Microsoft and social networking

Lovely post from Rob Scoble on what Microsoft thinks of the new spate of web apps out there. I would say I'm gobsmacked, if we hadn't seen this before; Microsoft doesn't hire idiots, it hires very intelligent people. As such, I find what Steve Ballmer (yes, Steve 'Dance monkeyboy!' Ballmer) has to say about the success of Facebook rather odd. I've made a similar, albeit slightly different point in the past, so it might be worth going back to that to clarify why I'm a bit shocked.

Ballmer says that a lot of social networking sites are faddish, flashes in the pan, and that they fall out of fashion quickly. I'd partially agree here - Scoble argues that LinkedIn and Facebook are his Rolodexes now, but their currency depends on the network effect - how often people update their profiles. I bet quite a lot of my business contacts on LinkedIn (In fact several I can think of right now) updated their information a couple of jobs ago. Plaxo is hopefully going to make a big deal of its plan to be the Switzerland of social networking - a way of managing your data online. But I still think that social networking sites are superseded by new and innovative feature sets - in the latest case, Facebook's ability to add home brewed applications at will.

So Steve can breathe a sigh of relief that I'm behind him there. Ahem. That's not going to keep me from updating my LinkedIn and Plaxo profiles when I next come to change jobs, of course.

What I do find gobsmacking is Steve Ballmer's assertion that

“There can’t be any more deep technology in Facebook than what dozens of people could write in a couple of years. That’s for sure.”

I feel he's missing the point here, and completely ignoring some things that made Microsoft what is is today - market ownership and leverage. As Scoble says, eBay has lots of competitors, and no-one can touch it, or will touch it until the community attracts dissipates. Microsoft bought the rights to a disk operating system and sold it, with a few tweaks, to IBM for its PCs a long time ago. DOS wasn't anything that hadn't been written before, either.

There's a lovely book that a magazine I worked for a long time ago gave out with subscriptions. If you can find a copy, I urge you to read it. Microsoft used a very similar tactic to the one being played out in the Times article above when trying to buy FrontPage. As the times article points out, Microsoft is keen to invest in Facebook. How much of what Steve Ballmer says is what he actually believes, and how much is a negotiating tactic?

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Daniel Griffin, IWR Deputy Editor Daniel Griffin, IWR Deputy Editor
Daniel joined IWR in 2006 after a career as a publisher of guides, supplements and websites for magazine and event companies. His special interest is the evolving publishing and information industry online.

Peter Williams, IWR Editor Peter Williams, IWR Editor
Peter is in his second spell on IWR. Over the last few years he has developed interest in the fields of knowledge management and e-learning, writing and editing extensively on both topics.

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